Last Updated: July 25, 2019
Thank you for using RecessPlanet!
Your trust is important to us and we’re committed to protecting the privacy and security of your personal information. The information that’s shared with us helps us to provide a great experience with RecessPlanet. We are committed to protecting all personal information we collect and making sure that all personal information is handled properly.
We ask for and collect certain personal information from you when you use the RecessPlanet Platform. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide you with all the requested services.
When you sign up for a RecessPlanet Account, we require certain information such as your first name, last name, email address, and date of birth.
To use certain features of the RecessPlanet Platform (such as booking or creating a workout), we may ask you to provide additional information, which may include your address, phone number, and a profile picture.
To help create and maintain a trusted environment, we may collect identity verification information or other authentication information.
All payment information you submit is collected and used by our payment processors in accordance with their privacy policies. We do not store your payment information. We currently use Stripe for payment processing.
When you communicate with RecessPlanet or use the RecessPlanet Platform to communicate with other users, we collect information about your communication and any information you choose to provide.
You may choose to provide us with additional personal information in order to obtain a better user experience when using RecessPlanet Platform. This additional information will be processed based on our legitimate interest or when applicable, your consent.
You may choose to provide additional information as part of your RecessPlanet profile (such as gender, preferred language(s), city, and a personal description). Some of this information as indicated in your Account settings is part of your public profile page, and will be publicly visible to others.
You may choose to import your address book contacts or enter your contacts’ information manually to access certain features of the RecessPlanet Platform, like inviting them to use RecessPlanet.
You may otherwise choose to provide us information when you fill in a form, update or add information to your RecessPlanet Account, respond to surveys, post to community forums, participate in promotions, communicate with our customer care team, share your experience with us (such as through Coach Stories), or use other features of the RecessPlanet Platform.
When you use the RecessPlanet Platform, we automatically collect personal information about the services you use and how you use them. This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the RecessPlanet Platform.
When you use certain features of the RecessPlanet Platform, we may collect information about your precise or approximate location as determined through data such as your IP address. or mobile device’s GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu. RecessPlanet may also collect this information even when you are not using the app if this connection is enabled through your settings or device permissions.
We collect information about your interactions with the RecessPlanet Platform such as the pages or content you view, your searches for workouts and coachs, bookings you have made, and other actions on the RecessPlanet Platform. We automatically collect log data and device information when you access and use the RecessPlanet Platform, even if you have not created a RecessPlanet Account or logged in. That information includes, among other things: details about how you’ve used the RecessPlanet Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the RecessPlanet Platform.
While you may disable the usage of cookies through your browser settings, the RecessPlanet Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser or mobile application due to lack of standardization regarding how that signal should be interpreted.
We may use the information we collect from you when you register on the site or make a purchase.
- To personalize your experience
- To improve our website in order to better serve you.
- To send periodic emails regarding your purchase or future purchases.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your PII, we cannot ensure or warranty the security of any such PII.
WE TAKE THESE PRECAUTIONS IN AN EFFORT TO PROTECT YOUR INFORMATION AGAINST SECURITY BREACHES. HOWEVER, THIS IS NOT A GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF SUCH FIREWALLS AND SECURE SERVER SOFTWARE. BY USING OUR SITE, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO ASSUME THESE RISKS.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the site’s features may not function properly.
We may also use automated devices and applications, such as Google Analytics, to evaluate usage of our website. We may also use other analytic means to evaluate our services. We use these tools to help us improve our services, performance and user experiences. We do not share your personal information with these third parties
You have choices on the promotional messages that you choose to receive. You may also limit the information you provide to RecessPlanet. Participation in promotions and marketing programs is voluntary.
You can limit the communications that RecessPlanet sends to you by opting out of marketing emails by simply clicking the link labeled “unsubscribe” at the bottom of any marketing email we send you or access the notification settings in your RecessPlanet Account.
You can always update your notification settings within your RecessPlanet Account by visiting the Settings section of your RecessPlanet Account. Please note that even if you opt-out of marketing communications, we may still need to contact you with important transactional information about your account. For example, even if you opt-out of emails, we may still send you activity confirmations or fraud alerts.
Where you have provided consent, we share your information, including personal information, as described at the time of consent, such as when you authorize a third party application or website to access your RecessPlanet Account or when you participate in promotional activities conducted by RecessPlanet partners or third parties.
Where permissible according to applicable law, we may use certain limited personal information about you, such as your email address, to hash it and to share it with social media platforms, such as Facebook or Google, to generate leads, drive traffic to our websites or otherwise promote our products and services or the RecessPlanet Platform. These processing activities are based on our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest.
The social media platforms with which we may share your personal information are not controlled or supervised by RecessPlanet. Therefore, any questions regarding how your social media platform service provider processes your personal information should be directed to such provider.
Please note that you may, at any time ask RecessPlanet to cease processing your data for these direct marketing purposes by sending an email to firstname.lastname@example.org.
To help facilitate bookings or other interactions between Users, we may need to share certain information, including personal information, with other Users, as it is necessary for the adequate performance of the contract between you and us, as follows:
- When you as a user submit a booking request, certain information about you is shared with the coach (and co-coach, if applicable), including your profile, full name, your cancellation history, and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the workout, like your phone number.
- When you as a coach (or co-coach, if applicable) have a confirmed booking, certain information is shared with the Guest (and the additional Guests they may invite, if applicable) to coordinate the booking, such as your profile, full name, phone number, and workout address.
- When you as a user invite additional users to a workout, your full name, the workout time and address and other related information will be shared with each additional user.
We don’t share your billing and payout information with other users.
The RecessPlanet Platform lets you publish information, including personal information, that is visible to the general public. For example:
Parts of your public profile page, such as your first name, your description, and city, are publicly visible to others.
Workout listing pages are publicly visible and include information such as the workout’s approximate location (neighborhood and city) or precise location (where you have provided your consent), workout description, calendar availability, your public profile photo, aggregated demand information (like page views over a period of time), and any additional information you choose to share.
You may link your RecessPlanet Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:
- some of the information you provide to us from the linking of your accounts may be published on your RecessPlanet Account profile;
- your activities on the RecessPlanet Platform may be displayed to your Friends on the RecessPlanet Platform and/or that third party site;
- a link to your public profile on that third party social networking service may be included in your RecessPlanet public profile;
- other RecessPlanet users may be able to see any common Friends that you may have with them, or that you are a Friend of their Friend if applicable;
- other RecessPlanet users may be able to see any schools, hometowns or other groups you have in common with them as listed on your linked social networking service;
- the information you provide to us from the linking of your accounts may be stored, processed and transmitted for fraud prevention and risk assessment purposes; and
- the publication and display of information that you provide to RecessPlanet through this linkage is subject to your settings and authorizations on the RecessPlanet Platform and the third party site.
We only collect your information from linked third party accounts to the extent necessary to ensure the adequate performance of our contract with you, or to ensure that we comply with applicable laws, or with your consent.
The RecessPlanet Platform may contain links to third party websites or services, such as third party integrations, co-branded services, or third party-branded services (“Third Party Partners”). RecessPlanet doesn’t own or control these Third Party Partners and when you interact with them, you may be providing information directly to the Third Party Partner, RecessPlanet, or both. These Third Party Partners will have their own rules about the collection, use, and disclosure of information. We encourage you to review the privacy policies of the other websites you visit.
You may exercise any of the rights described in this section by sending an email to email@example.com. Please note that we may ask you to verify your identity and request before taking further action on your request.
You may access and update some of your information through your Account settings. You are responsible for keeping your personal information up-to-date.
You have the right to ask us to correct inaccurate or incomplete personal information about you (and which you cannot update yourself within your RecessPlanet Account).
If we are processing your personal information based on your consent you may withdraw your consent at any time by changing your Account settings or by sending a communication to RecessPlanet specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. Additionally, in some jurisdictions, applicable law may give you the right to limit the ways in which we use your personal information, in particular where
- (i) you contest the accuracy of your personal information;
- (ii) the processing is unlawful and you oppose the erasure of your personal information;
- (iii) we no longer need your personal information for the purposes of the processing, but you require the information for the establishment, exercise or defence of legal claims; or
- (iv) you have objected to the processing pursuant to Section 6.6 and pending the verification whether the legitimate grounds of RecessPlanet override your own.
California law permits Users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those third parties. Send such requests to firstname.lastname@example.org. RecessPlanet does not share personal information with third parties for their own direct marketing purposes without your prior consent. Accordingly, you can prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.
We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your RecessPlanet Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your RecessPlanet Account, please contact us at email@example.com.